LIXMIX® Shipping Policy

At LIXMIX®, we believe a little luxury should arrive right at your doorstep. We take care in preparing and shipping every order so you can enjoy your favorite espresso moments wherever life takes you.

Shipping Rates

We currently offer shipping within the contiguous United States (excluding Alaska and Hawaii).

• Standard Shipping: $4.99 per order

• Complimentary Shipping: On orders of $75 or more

Shipping rates and any applicable discounts are calculated at checkout.

Order Processing & Delivery

Orders are typically prepared for shipment within 1–3 business days, excluding weekends and holidays.

Shipping & Delivery

We work with trusted shipping and fulfillment partners to deliver your LIXMIX® order safely and efficiently. Shipping carriers and delivery times may vary depending on your location and available services.

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey to your doorstep.

Please note that delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.

Tracking Your Order

Once your LIXMIX® order is on its way, you'll receive an email containing your tracking details.

Please allow up to 24 hours for tracking information to update after shipment.

Damaged or Incorrect Orders

We want every LIXMIX® experience to be exceptional.

If your order arrives damaged, contains incorrect items, or has another delivery-related issue, please contact us at hello@lixmix.com within 7 days of delivery.

Include your order number, a brief description of the issue, and photos of the product and packaging when applicable.

Our team will review the situation and work toward an appropriate resolution.

Incorrect Shipping Addresses

Please double-check your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at hello@lixmix.com. We'll do our best to accommodate changes before your order ships, although modifications cannot be guaranteed once fulfillment begins.

Lost or Delayed Packages

If your tracking information indicates a delivery delay or your package appears lost, please contact us at hello@lixmix.com.

We'll help investigate the issue with the shipping carrier and determine appropriate next steps.

Questions?

We're always happy to help.

For shipping questions or assistance with an order, please reach out to hello@lixmix.com.

Thank you for choosing LIXMIX®.

Luxury Coffee Without the Excess.