FAQs
THE PRODUCT
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What makes LIXMIX different from other ready-to-drink coffees?
LIXMIX is luxury coffee without excess. We combine rich espresso, real whole milk, and thoughtfully crafted flavors inspired by cafés and desserts around the world. The result is a smooth, creamy, elevated espresso experience—without the artificial taste or overwhelming sweetness found in many traditional RTD coffees.
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What do you mean by “luxury coffee without the excess”?
For us, luxury is rich, smooth espresso, carefully chosen ingredients, and a moment worth savoring. “Without the excess” means balanced sweetness and thoughtfully layered flavor, without artificial sweeteners or preservatives. It’s a little everyday indulgence, ready whenever you are.
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How sweet is LIXMIX?
Sweetness is personal. We craft LIXMIX with balanced sweetness that complements our rich, smooth espresso and lets the coffee shine. Each flavor brings its own character through subtle, layered notes designed to unfold as you sip.
Think gentle indulgence, delicate flavor notes, and a satisfying coffee experience you can feel good about making part of your everyday ritual.
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What do you mean by “sophisticated flavor notes”?
Think of how you might explore a wine: noticing its aroma, balance, and the notes that unfold as you sip. We bring that same sense of discovery to espresso-based drinks.
Rich, smooth espresso leads, complemented by thoughtfully layered notes—from delicate cherry and chocolate in Dipped Cherry to creamy mascarpone-inspired notes and cocoa in Tiramisu. Each flavor offers its own character, with balanced sweetness that lets the coffee shine.
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What ingredients do you use?
LIXMIX is crafted with premium espresso, real whole milk, cane sugar, and natural flavors. We carefully choose our ingredients to create rich, smooth coffee with balanced sweetness and elegant café-inspired notes—without artificial sweeteners or preservatives. You’ll find the full ingredient list on each product page and can.
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Are your flavors made with real espresso?
Yes—every LIXMIX flavor starts with real espresso made from a blend of premium Arabica and Robusta beans, chosen to create a bold, full-bodied coffee taste with a smooth finish, without the bitterness.
Balanced sweetness and elegant flavor notes complement the espresso, keeping coffee at the heart of every sip. For those who enjoy a bolder coffee profile, Tiramisu is our most espresso-forward flavor.
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Do you use artificial sweeteners?
No. LIXMIX is crafted without artificial sweeteners because we wanted the flavors and espresso to taste smooth, balanced, and authentic.
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Do I need to refrigerate it?
No. LIXMIX is shelf-stable thanks to our careful brewing and packaging process. For the best experience, enjoy it chilled for a smooth, café-style sip.
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How many calories are in a can?
Each 8.4 oz can contains 150–160 calories, depending on the flavor. Think rich, smooth espresso, balanced sweetness, and elegant flavor notes—a little luxury for your everyday coffee ritual.
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How much caffeine is in a can?
Most LIXMIX flavors contain around 70mg of caffeine from real espresso — roughly comparable to a shot of espresso or a small cup of coffee. Some flavors may contain slightly more depending on the espresso profile. Designed for balanced energy, smooth flavor, and an easy everyday pick-me-up.
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Is LIXMIX dairy-free?
Our current collection is crafted with real dairy to deliver the rich, creamy texture that defines the LIXMIX experience.
Innovation never stops. We're currently developing two new dairy-free flavors with the same commitment to exceptional taste and quality. Stay tuned—we're just getting started.
SUBSCRIPTIONS & ORDERS
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Can I subscribe and save?
Yes! You can subscribe to your favorite LIXMIX flavors for 10% off every order, delivered on your schedule. Subscribers may also receive first access to select launches, limited drops, and new flavors.
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Do subscriptions auto-renew?
Yes — subscriptions automatically renew according to the delivery schedule selected at checkout. You can modify, pause, or cancel your subscription anytime through your account portal.
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Can I modify or cancel my order?
We begin preparing your LIXMIX order as quickly as possible during our business hours, so changes or cancellations may not always be possible once your order is placed. If you need assistance, please reach out to hello@lixmix.com as soon as possible, and we’ll do our best to accommodate your request.
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Where do you ship?
We currently ship across most of the U.S. (with a few exceptions based on beverage shipping regulations). Our dream? To spread mini indulgence worldwide.
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Do you ship cold?
No — LIXMIX is shelf-stable and ships at ambient temperature. For the best experience, refrigerate before enjoying.
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What is your return policy?
Your experience with LIXMIX matters to us. While we’re unable to accept returns or exchanges once an order has shipped, if your order arrives damaged, incorrect, or there’s an issue with your delivery, please contact us at hello@lixmix.com within 7 days of delivery with your order number and photos. We’ll be happy to make it right.
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When will my order arrive?
Orders are typically processed within 1–3 business days. Shipping times vary based on your location. Once your order ships, you’ll receive tracking information via email so you can follow your delivery every step of the way.